I. Basic provisions
1. These general terms and conditions (hereinafter referred to as "terms and conditions") are issued in accordance with Czech law § 1751 et seq. of Act No. 89/2012 Coll., (hereinafter referred to as the "Civil Code")

Provider of the SHOPSTATO.com service
Data connection s.r.o.
Nošovice 118, 739 51
VAT: 058 85 825
File number: C 69754 kept at the Regional Court in Ostrava

contact information:
email: info@shopstato.com
telephone: +420 605 586 890
www: www.shopstato.com
(hereinafter referred to as the "provider")

2. These terms and conditions regulate the mutual rights and obligations of the provider and the person or legal entity that concludes a contract for the provision of the SHOPSTATO.com service (hereinafter referred to as the "contract") as part of its business activity (hereinafter referred to as the "customer") through the web interface located on the website available at the provider internet address www.shopstato.com.

3. Unless otherwise expressly stated in the contract, the customer declares that he concludes the contract in connection with his business activity.

4. The conclusion of the contract between the provider and the customer is always conditional on the provider accepting the user's order.

5. For the conclusion of the contract according to these GTC, means of remote communication are used, which make it possible to conclude the contract without the simultaneous physical presence of the contracting parties.
II. Service and pricing information
1. Information about the service, including prices and their main features, is available on the website www.shopstato.com. The prices of the services are listed including value added tax. The prices of the service remain valid for the period during which they are displayed in the internet presentation. This provision does not exclude the negotiation of a purchase contract under individually agreed conditions.

2. All presentation of the service placed on the website of the service is of an informative nature and the provider is not obliged to conclude a contract regarding the presented service.

3. The use of the SHOPSTATO.com system (hereinafter the "service") will allow you to get an overview of the operation of online stores.

4. The service performs a machine evaluation of data available from orders based on imported data. The output is statistical tables and graphs for individual areas of e-shop operation. The rating is unique and results may vary when compared to other systems.

5. The entire system, including the Internet interface, the entire source code, as well as every single part of it, and all evaluation algorithms for evaluation are the intellectual property and copyright of Data connection s.r.o. Copyright is the subject of protection under Czech law Act No. 121/2000 Coll., the Copyright Act and public law protection under the Criminal Code (according to § 270 of Act No. 40/2009 Coll., Criminal Code, as amended) and its violation may be prosecuted by both civil and criminal means. Any modification, copying, distribution or other operation, or commercial or non-commercial use of the entire system, its parts or its code is possible only with the written consent of Data connection s.r.o..

6. The provider will provide the user with the following service services:
- password-protected access for service administration
- e-mail technical support (range of max. 5 requests/month)
III. Service order and purchase contract conclusion
1. The customer orders the service by registering his customer account via the registration form. The submission of the completed registration is considered to be the conclusion of the purchase contract according to these terms and conditions.

2. When placing an order, the customer selects a service tariff by clicking the "Register" button under the relevant tariff.

3. The price for the services is always indicated on the internet presentation for the relevant tariff.

4. The selected tariff can be changed by a written request sent to the email address specified in these terms and conditions. The tariff will be changed from the following calendar month, unless otherwise agreed. The provider reserves the right to reject a request for a tariff change.

5. Before sending the registration, the customer is allowed to check and change the data he entered in the registration form. The customer sends the registration to the provider by clicking the "Send" button. The data provided in the registration form is considered correct by the provider. A condition for the validity of the registration is the completion of all mandatory data in the registration form. By sending the form, the customer confirms that he has familiarized himself with these terms and conditions and agrees to the processing of personal data.

6. The provider will make his customer account available to the customer.

7. In the event that any of the parameters listed in the offer cannot be met, the provider will send an amended offer to the customer's e-mail address. The amended offer is considered a new draft of the contract and in such case the contract is concluded by confirming the acceptance of this offer by the customer to the provider's email address info@shopstato.com.

8. The customer may cancel the order in writing to the e-mail address of the provider specified in these terms and conditions.

9. In the event that there was an obvious technical error on the part of the provider when stating the price of the service, or during the ordering process, the provider is not obliged to supply the customer with the service at this obviously incorrect price. The provider informs the customer of the error without undue delay and sends the customer an amended offer to his e-mail address. The next procedure is the same as in the case mentioned in point 7 of this article of these terms and conditions.

IV. Customer's account
1. Based on the customer's registration in the internet presentation and the provision of encrypted communication by the provider, the customer can access his customer account. The customer can analyze his e-shops from his customer account.

2. When registering for a customer account, the customer is obliged to make all settings correctly and enter all data truthfully. The customer is obliged to update the data and settings listed in the user account immediately upon any change. The data provided by the customer in the customer account and when ordering goods are considered correct by the provider.

3. Access to the customer account is secured by a username and password. The customer is obliged to maintain confidentiality regarding the information necessary to access his customer account. The provider is not responsible for any misuse of the customer account by third parties.

4. The customer is not authorized to allow the use of the customer account by third parties.

5. The provider may withdraw from the contract and, following this withdrawal, immediately cancel the client's customer account in the event that the client violates his obligations under the contract and these terms and conditions. Violation of the terms and conditions means, in particular, making the account or data available to a third party, a delay in the due date of the invoice longer than 60 days, or a repeated violation of the customer's obligations specified in these terms and conditions.

6. In the event of withdrawal from the contract in accordance with the provisions of Article IV. paragraph 5 of the terms and conditions, the customer's obligation to pay all obligations towards the provider does not cease.

7. The customer acknowledges that the customer account may not be available continuously, especially with regard to the necessary maintenance of hardware and software equipment, or necessary maintenance of hardware and software equipment of third parties. The customer will be informed in advance about the planned unavailability of the system.

V. Service operation and liability for defects
1. The removal of a fault caused by the provider is carried out free of charge.

2. In case of removal of a defect reported by the customer, which is not the fault of the provider, the customer will reimburse the provider for the actions based on the accounting document issued by the provider within 10 calendar days from the issue. The hourly rate for carrying out tasks is fixed at 1.500 CZK/h without VAT, and each hour started will be invoiced.

VI. Payment Terms
1. The price of the service shall be paid by the customer based on the issuing of a tax document by the provider. This document will be delivered by the provider to the customer's e-mail address.

2. The customer pays the price of the service by non-cash transfer to the provider 's bank account indicated on the tax document or via PayPal.

3. The customer shall pay the price of the service in accordance with point 2 of this article of these terms and conditions within 10 calendar days after the provider sends the tax document to the customer's email address.

4. The customer indicates the contract number as a variable symbol as payment identification.

5. The customer is obliged to pay the price before starting to use the service.

6. The date the payment is made is the date the amount is credited to the provider's account with the correct variable symbol.

VII. Withdrawal from the contract
1. The contract can be concluded for a fixed or indefinite period. If the duration of the contract is not specified in the contract, it is a contract concluded for an indefinite period.

2. The customer may terminate the contract by written notice sent to the e-mail address of the provider specified in these general terms and conditions. The contract will be terminated on the last calendar day of the month in which the notice was delivered.

3. In the event of termination of the contract in accordance with the provisions of Article VII. paragraph 2 of the general conditions, the customer undertakes to pay the provider a contractual penalty in the amount of double price of the monthly tariff chosen by the customer according to Article II. general conditions. The provider is entitled to issue to the customer an accounting document for billing the contractual penalty with a maturity of 10 days.

4. In the event that the customer violates the obligation arising from the provisions of Article VI. paragraph 3 of the terms and conditions, the provider is entitled to withdraw from the contract. The customer who violates the obligation arising from the provisions of Article VI. paragraph 3 of the terms and conditions, will pay the provider a contractual penalty in the amount of double price of the monthly tariff chosen by the customer according to Article II. general conditions. The provider is entitled to issue to the customer an accounting document for the calculation of the contractual penalty due within 10 days.

VIII. Other arrangements
1. In accordance with the General Data Protection Regulation (GDPR), for the duration of the contract, the customer grants the provider the right to collect, process, store and use his personal data specified in the contract for the purposes of the provider's information and accounting systems and for communication with the customer about services provider and in connection with the fulfillment of the subject of the contract. The customer agrees to the use of his data in the scope of name, surname, telephone number, email and address, identification number, name of a natural or legal person. The customer's contact details will be processed in accordance with Czech generally binding legal regulations, in particular Act No. 101/2000 Coll., on the protection of personal data, as amended. The customer agrees to send information about the provider's products and offers.

2. The provider is entitled to transfer the rights and obligations arising from the contract to a third party, to which the user expresses his consent. The effects of the transfer of rights and obligations to a third party become effective against the customer upon delivery of the notification.

3. The customer is entitled to transfer his rights and obligations arising from the contract to a third party after the prior written consent of the provider.

IX Final Provisions
1. All agreements between the provider and the customer are governed by the legal system of the Czech Republic. If the relationship established by the contract contains an international element, then the parties agree that the relationship is governed by the law of the Czech Republic. This does not affect the customer's rights arising from generally binding legal regulations.

2. All rights to the provider 's website, in particular copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to the provider. It is forbidden to copy, modify or otherwise use the website or part of it without the consent of the provider.

3. The provider is not responsible for errors arising as a result of interventions by third parties in the web interface or as a result of its use contrary to its purpose. When using the system or user account, the customer may not use procedures that could have a negative effect on the operation of the system and may not perform any activity that could allow him or third parties to interfere or use the software or other components making up the system and use the system or its parts or software equipment in such a way that would be contrary to its purpose or purpose.

4. The customer assumes the risk of a change in circumstances within the meaning of § 1765, paragraph 2 of the Civil Code.

5. The contract, including the terms and conditions, is archived by the provider in electronic form and is not publicly accessible.

6. The wording of the terms and conditions may be changed or supplemented by the provider. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.